ClearRun
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LEGAL

Terms of Service

LAST UPDATED JULY 20, 2026

These Terms of Service (the “Terms”) govern your access to and use of ClearRun, including app.getclearrun.com and this website (the “Service”). By creating an account or using the Service, you agree to these Terms. If you are agreeing on behalf of an organization, you represent that you are authorized to bind that organization.

1The Service

ClearRun scores truck routes against weather forecasts, recommends departure windows, and delivers alerts by SMS, email, or in-app according to rules you configure. Routes are rescored periodically (about every 15 minutes) using third-party forecast data.

2Accounts & seats

You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account. An organization may add teammates up to the seat limit of its plan and assign roles; administrators control access, billing, and member management for their organization, and the organization is responsible for its members’ use of the Service. Notify us promptly of any unauthorized use.

3Forecasts and dispatch decisions

ClearRun is a decision-support tool, not a guarantee. Weather forecasts and the risk scores, departure windows, and alerts derived from them are predictions. They can be incomplete, delayed, or wrong, and actual conditions may differ materially from any forecast.

You are solely responsible for your dispatch, routing, and safety decisions, and for complying with all applicable laws and regulations — including hours-of-service, vehicle safety, and any federal, state, provincial, or local requirements. Do not rely on ClearRun as your only source of weather or road information, and never let an alert or score override the judgment of a driver or dispatcher, road conditions, or official warnings. ClearRun does not control vehicles, dispatch loads, or provide professional, safety, or meteorological advice.

4Plans & free trial

ClearRun is offered on the Solo, Crew, and Fleet plans described on our pricing page, each with its own limits on routes, seats, alerts, and recipients. New organizations start with a 14-day free trial. A valid payment card is required to start the trial, but you are not charged during it — your first charge occurs when the trial ends unless you cancel first. Plan limits and prices are those shown in the Service at the time you subscribe.

5Billing

6Acceptable use

You agree not to: use the Service unlawfully or to violate others’ rights; upload contact details you are not permitted to use for alerts; attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service; resell or provide the Service to third parties outside your organization without our permission; or send content through the Service that is unlawful, harmful, or infringing. You must have the necessary rights and consents for any recipient contact information you enter.

7Your data

As between you and ClearRun, you own the routes, recipient lists, and other content you submit (“Customer Data”). You grant us a limited license to host, process, and transmit Customer Data solely to provide and improve the Service and as described in our Privacy Policy. You are responsible for the accuracy of your Customer Data and for having the rights and consents needed to provide it.

8Intellectual property

The Service, including its software, design, brand, and content (other than Customer Data), is owned by ClearRun and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. All rights not expressly granted are reserved. Weather and mapping data are provided by third parties and remain subject to their terms.

9Availability

We work to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. The Service depends on third-party forecast, mapping, messaging, and infrastructure providers, and may be affected by maintenance, outages, or factors outside our control. We may modify or discontinue features from time to time.

10Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT FORECASTS, RISK SCORES, RECOMMENDATIONS, OR ALERTS WILL BE ACCURATE, TIMELY, OR DELIVERED, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE.

11Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARRUN AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, OR FOR LOSS OR DAMAGE ARISING FROM DELAYED FREIGHT, WEATHER EVENTS, ACCIDENTS, OR RELIANCE ON ANY FORECAST, SCORE, RECOMMENDATION, OR ALERT. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to indemnify and hold ClearRun harmless from claims arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

12Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that risks harm to others or to the Service. On termination, your right to use the Service ends; sections that by their nature should survive — including data ownership, disclaimers, limitation of liability, and indemnification — will survive.

13Changes

We may update these Terms from time to time. When we make material changes we will update the date above and, where appropriate, notify you in the app or by email. Continued use of the Service after an update means you accept the revised Terms.

14Contact

Questions about these Terms? Email support@getclearrun.com.

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